Payment / Fees
The fee for each course is indicated on the website. If the participant has a coupon code, entering it in the proper field will readjust the fee. LCS accepts Visa, MasterCard, American Express, Discover, and PayPal. All payments are in US dollars ($).
Discounts are available to facilities whose participants use LCS as their exclusive source for their coursework. For more information, please email email@example.com or call (201)575 – 0783.
All questions and/or comments can be addressed to firstname.lastname@example.org. Responses will be made within 1 – 2 business days.
Refund / Chargeback Policy
In the event that a customer requests a refund for a course that was purchased, but not yet completed, Laboratory Consultation Services may, in its sole discretion, refund the purchase back to the original form of payment. However, NO REFUNDS OR CREDITS CAN BE GRANTED AFTER THE CERTIFICATE IS GENERATED.
If a customer disputes a charge that they see on their credit card statement as an unauthorized charge, Laboratory Consultation Services will investigate the offending charge and will provide the necessary information to the credit card company who is submitting the chargeback. If the charge is found to be valid, Laboratory Consultation Services reserves the right to assess the chargeback fee (typically anywhere from $10 to $50 or more) that it is charged plus the cost of the course(s) the customer initially purchased upon an affirmative decision its favor.
Customer charges. Laboratory Consultation Services, Inc. reserves the right to bill the customer for the cost of the course plus any charge assessed by the credit card company.
At the completion of the course the participant, upon clicking the “Print Certificate” button to receive a certificate in .pdf format. The certificate can be retrieved by logging in to the participants account with use of a username and password.
The customer can cancel the course at any time prior to completing the course and receiving the certificate.